Policies


Payment and Return policy

CONTACT US

You can call us at +380 (93) 559 87 04 on weekdays from 10:00 to 19:00 or e-mail at gunia.project@gmail.com . We will try to work out your issue quickly and efficiently.

PAYMENT METHODS

  • Payment via credit card online

After deciding on the purchase, choose the payment method “Credit card at the website" and click “Proceed to checkout”.
Apart from paying by card, you can also use PayPal.

ORDERS AND DELIVERY

  • Delivery to other countries

Delivery to other countries is calculated individually. When ordering, specify the country of delivery, city and your contact information.

  • Delivery in Ukraine

We deliver free your chosen product to any region of Ukraine.

RETURN / EXCHANGE CONDITIONS

Exchange and return of the items in proper quality are made within 14 calendar days from the order receipt.

Exchange and return of items are made if the specified items were not in use, its marketable appearance, consumer properties, seals, factory labels and original packaging are preserved, and also, if there is a document confirming the fact of purchase.

Customers should cover all shipping costs for the goods return

RETURN / EXCHANGE PROCEDURE

You can exchange or return the items within 14 days from the date of purchase.


In Ukraine, the exchange or return of items can be done through courier service.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

 


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